At Ormus Gold Store, we believe your journey to inner clarity should begin the moment you click “Buy.” That’s why we’ve crafted a smooth, transparent shipping and return process to keep things simple, stress-free, and fair.
Currently Shipping To:
United States, Canada Australia, United Kingdom, New Zealand
(We're expanding soon—stay tuned!)
Free Shipping: All orders over $50 ship free, no strings attached.
No Surprises: What you see at checkout is what you pay. No hidden fees. Ever.
Speedy Fulfillment: Orders are packed and ready within 1–2 business days (Monday–Friday).
Weekend Orders: Orders placed on weekends roll into our next business day queue.
Standard Transit Time: 5–7 business days.
Total Time to Your Door: Typically 8–12 business days from purchase.
Note: Weather delays, holidays, or courier issues may cause slight variations—but we’ll keep you in the loop.
Trusted Couriers: USPS, Royal Mail, Australia Post & NZ Post
Eco-Friendly Packaging: We use sustainable materials whenever possible—because the Earth matters.
Protected Parcels: If something goes wrong during shipping, we’ll make it right. Contact us for any delivery issues.
Track Your Order Anytime:
You’ll receive a shipping confirmation email with your tracking number and carrier details.
Track via Website:
Head to our tracking portal and enter your tracking number for real-time updates.
Need Help?
Reach out to us at support@ormusgoldstore.com — we’re here to help.
Let Us Know: If anything’s missing, contact us within 7 days of receiving your order.
We’ll Fix It Fast: Whether it’s a refund or a replacement, we’ve got your back.
Return Window: 30 days from delivery date.
Item Condition: Must be unused, in original packaging, and undamaged.
Exceptions: Personalized products are final sale and non-returnable.
If It’s Our Fault: Wrong item? Damaged in transit? We’ll cover the return shipping.
Change of Mind? Return shipping is on you. We'll deduct it from your refund.
We don’t charge you to change your mind—no restocking fees, ever.
Timing: Processed within 14 days of receiving your returned product.
Method: Refunded to the original payment method used.
Website: ormusgoldstore.com
Company Name: Ormus Gold Store
Address: 1309 Coffeen Ave, STE 12261, Sheridan, WY 82801
Support Email: support@ormusgoldstore.com
Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM